Last Updated: February 2026

1. Introduction

Essex Auto Detailing LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, submitting forms, or communicating with us via phone, email, or SMS.

We operate in Oklahoma City, Oklahoma 73110 and may serve customers throughout the Oklahoma City metro area and surrounding communities.

By accessing our website or submitting information through our forms, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

When you submit a form, request a quote, book a service, or contact us, you may provide information such as:

• Name

• Phone number

• Email address

• Vehicle or service-related details

• Service preferences

• Messages or inquiry details

B. Automatically Collected Data

We may automatically collect certain information when you visit our website, including:

• IP address

• Browser and device type

• Pages visited

• Time spent on the site

• Cookies and similar tracking technologies

C. Payment Information

If you purchase services, payments may be processed through third-party payment providers. We do not collect or store full credit card numbers or sensitive payment details.

D. SMS & Mobile Information

When you opt in to receive SMS communications from Essex Auto Detailing LLC, we may collect:

• Your mobile phone number

• Consent records (including date, time, and method of opt-in)

• Messaging preferences

• Message interaction data (such as delivery confirmations)

Consent to receive SMS messages is not a condition of purchase.

3. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and provide service quotes

• Schedule and confirm appointments

• Deliver detailing services

• Send appointment confirmations and reminders

• Send service-related notifications

• Send promotional or marketing messages (if you have opted in)

• Improve our website and services

• Maintain internal business records

• Comply with legal obligations

4. Information Sharing & Disclosure

We do not sell, rent, trade, or share your personal information — including mobile phone numbers and SMS consent data — with third parties for marketing purposes.

We may share your information only with trusted service providers necessary to operate our business, including:

• CRM or messaging platforms

• Payment processors

• Website hosting providers

• Business service providers assisting in operations

All third parties are required to protect your information and use it solely for authorized business purposes.

5. Mobile Information & SMS Communications

If you opt in to receive SMS messages from Essex Auto Detailing LLC:

• You may receive appointment reminders, service confirmations, account notifications, and promotional offers.

• Message frequency may vary.

• Message and data rates may apply.

• You may reply STOP at any time to opt out.

• You may reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as CRM platforms or messaging providers) is permitted only to the extent necessary to provide our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Analyze website traffic

• Improve website performance

• Enhance user experience

You can disable cookies through your browser settings, though some features of the site may not function properly.

7. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may request to:

• Access the personal information we have about you

• Correct or update your information

• Request deletion of your information

• Opt out of marketing communications

To submit a request, please contact us using the information below.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact:

Essex Auto Detailing LLC
315 W Lilac Ln
Oklahoma City, OK 73110

📞 580-514-9702
📧 EssexDetails@gmail.com